Privacy Policy

Last updated: 2 March 2026

1. Introduction

Barcode2Api ("we", "our", or "us") operates the barcode2api.com website and the Barcode2Api mobile application. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

2. Information We Collect

Account Information

When you register, we collect your name, email address, and authentication credentials. If you sign in with Google, we receive your name, email, and profile picture from Google.

Usage Data

We collect information about how you interact with our services, including pages visited, features used, scan activity, and device information.

Scanned Data

When you scan barcodes, the data is processed to fulfil your configured API connections. We store scan history and collection data within your workspace.

3. How We Use Your Information

  • To provide, maintain, and improve our services
  • To process your scan data and forward it to your connected APIs
  • To send you service-related communications
  • To respond to your enquiries and support requests
  • To detect, prevent, and address technical issues or abuse

4. Data Storage and Security

Your data is stored in secure PostgreSQL databases. We use industry-standard encryption for data in transit (TLS) and implement appropriate technical and organisational measures to protect your personal data. API credentials you store with us are encrypted at rest.

5. Third-Party Services

Our services integrate with third-party platforms you choose to connect (e.g. Shopify, custom APIs). When you connect an external service, data is shared with that service according to your configuration. We are not responsible for the privacy practices of third-party services.

We may use the following third-party services:

  • Google OAuth — for authentication
  • ZeptoMail — for transactional email delivery
  • Anthropic — for AI-powered layout suggestions

6. Cookies

We use essential cookies and local storage to maintain your session and authentication state. We do not use third-party tracking or advertising cookies.

7. Data Retention

We retain your account data for as long as your account is active. Scan history and collection data are retained according to your workspace settings. You can delete your data at any time from your account settings, or by contacting us.

8. Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Export your data in a portable format
  • Withdraw consent at any time

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at hello@barcode2api.com.